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The Special Educational Needs and Disability (SEND) Conference 2024

The Special Educational Needs and Disability (SEND) Conference 2024

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The Crisis Mental Health Services Conference 2024

The Crisis Mental Health Services Conference 2024

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The National Supporting Veterans Conference 2024

The National Supporting Veterans Conference 2024

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The Safeguarding Refugees and Asylum Seekers Conference 2024

The Safeguarding Refugees and Asylum Seekers Conference 2024

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The Race at Work Conference 2024

The Race at Work Conference 2024

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The National Clinical Audit Event 2024: Driving Quality Improvements in Patient Care

The National Clinical Audit Event 2024: Driving Quality Improvements in Patient Care

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Improving Leadership by Listening to Staff

Between April 2020 and 2021, NHS Hospital and Community Health Services received 83, 899 total complaints, 18% of these concerned issues with communication. Scott Deacon, Clinical Director of Outpatients for University Hospitals Bristol and Weston shares with us an infographic on the importance of listening in leadership within the NHS.

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The National Clinical Audit Event 2022: Driving Quality Improvement in Patient Care

The National Clinical Audit Event 2022: Driving Quality Improvement in Patient Care

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What Constitutes a Good Clinical Audit and Feedback Cycle?

Clinical audit is a way to ensure healthcare is being provided in line with service standards and lets both care providers and patients know the service is doing well. John Grant-Casey is the Programme Manager - National Comparative Audit of Blood Transfusions at NHS Blood and Transplant. He shared with us what makes a good audit and why audits are a necessary aspect of improving patient experience.

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Clinical Audit: The Impact of Covid-19 on Clinical Audit

The Healthcare Quality Improvement Partnership (HQIP) were tasked with maintaining and improving Clinical Audit during the pandemic. Professor Danny Keenan, a Medical Director at HQIP discussed their strategy and the key challenges that they faced.

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