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Infographics

Improving Leadership by Listening to Staff

4 minute read

Nov 2022

Between April 2020 and 2021, NHS Hospital and Community Health Services received 83, 899 total complaints, 18% of these concerned issues with communication. Scott Deacon, Clinical Director of Outpatients for University Hospitals Bristol and Weston shares with us an infographic on the importance of listening in leadership within the NHS.

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Articles

What Constitutes a Good Clinical Audit and Feedback Cycle?

12 minute read

Aug 2022

Clinical audit is a way to ensure healthcare is being provided in line with service standards and lets both care providers and patients know the service is doing well. John Grant-Casey is the Programme Manager - National Comparative Audit of Blood Transfusions at NHS Blood and Transplant. He shared with us what makes a good audit and why audits are a necessary aspect of improving patient experience.

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Videos

Clinical Audit: The Impact of Covid-19 on Clinical Audit

20 minute watch

Dec 2021

The Healthcare Quality Improvement Partnership (HQIP) were tasked with maintaining and improving Clinical Audit during the pandemic. Professor Danny Keenan, a Medical Director at HQIP discussed their strategy and the key challenges that they faced.

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Videos

Clinical Audit: Driving Improvements in Adult Critical Care

23 minute watch

Dec 2021

Clinical Audit is a way to ensure that healthcare is provided in line with standards and lets healthcare providers know that their service is doing well. Professor Kathy Rowan from The Intensive Care National Audit & Research Centre shares the methods used to perform audits in clinical settings.

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Videos

Clinical Audit: Using Data, Audit and Evidence to Drive Quality Improvement

23 minute watch

Dec 2021

Using evidence-based data in Clinical Audit is at the heart of quality improvement at the Somerset NHS Foundation Trust. Andrea Gibbons shares the clinical improvement strategies of the Somerset Trust.

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