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Articles

Domestic Abuse Innovation: Kent Police’s GoodSAM Initiative

4 minute read

Jun 2024

Kent Police has implemented a ground-breaking approach to domestic abuse response by leveraging the Good Sam technology, originally designed for emergency medical assistance, for an alternative and innovative purpose.

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Government Updates

Government Update: The Illegal Migration Act 2023

3 minute read

Aug 2023

The Illegal Migration Act changes the law so that those who arrive in the UK illegally will not be able to stay here. This update provides an overview of the key points of the act, highlighting which sections are in force now and what this means for those seeking asylum in the UK.

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Articles

Embedding Deprivation of Living Safeguards in Social Care Teams

4 minute read

Jul 2023

Deprivation of Liberty Safeguards are an amendment to the Mental Capacity Act. In this article, Kirklees Council discuss how they have worked in partnership to deliver services and embed Deprivation of Liberty Safeguards as part of social care plans.

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Videos

Delivering Effective Antisocial Behaviour Services in Social Housing

23 minute watch

Jun 2023

The police recorded 1 milloin incidents of anti-social behaviour in the year ending December 2022. In this video, Mark Fitton, Community Safety Manager at ForHousing shares how the implementation of triage services and community safety officers has streamlined communications in anti-social behaviour cases and provided better support for service users.

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Government Updates

Government Update: The Anti-Social Behaviour Action Plan

4 minute read

Apr 2023

Police forces across England and Wales forces received 1,039,579 crime reports about anti-social behaviour (ASB) in 2022. To support local authorities and police in decreasing incidents of ASB, the government has recently launched the Anti-Social Behaviour Action Plan. This article provides a summary of the key points shared in the plan.

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Videos

Supporting Community Flood Recovery and Responding to Local Needs During and After a Disaster

23 minute watch

Apr 2023

Each year, more than 2000 people receive practical support to address their flood risk through flood action groups. In this video, Sanjay Johal, Community Engagement Officer for the National Flood Forum (NFF), discusses how the NFF support flooded people, and how they work with local authorities to provide help during the recovery phase.

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Articles

Improving the Outcomes of Community Triggers

8 minute read

Nov 2022

Community triggers were introduced to the UK as part of the Anti-Social Behaviour Crime and Policing Act 2014. ASB Help share improvements that can be made across the public sector to improve outcomes of Community Triggers.

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Videos

Improving Anti-Social Behaviour Strategies with Staff Training and Community Safety Notices

21 minute watch

Sep 2022

The police recorded 1.3 million incidents of anti-social behaviour in the year ending March 2022. In this video, Liz Smith, Head of Anti-Social Behaviour at Stockport Homes shares how training staff and using community safety notices has helped reduce costs and improved the handling of anti-social behaviour cases in their housing association.

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Case Studies

Identifying and Working to Support Victims of Cuckooing

6 minute read

Jul 2022

Using a Community Safer Grant, Stockport Homes were commissioned to undertake a 16 month pilot project to address the issue of cuckooing in the borough. Liz Smith, Head of Anti-Social Behaviour shares with us how they have supported vulnerable tenants who are victims of cuckooing.

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Videos

Using Innovative Methods to Raise Local Government Funds

17 minute watch

Jul 2022

In recent years, Local Government budgets are increasingly stretched with the costs and demand for services continually rising. We heard from Joseph Holmes, Executive Director of Resources at West Berkshire Council about how the council has developed the UK’s first Community Municipal Investment to generate funding.

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Articles

Handling Complaints Promptly and Fairly in Social Housing

5 minute read

Jun 2021

There has been a shakeup of the complaints process after the Grenfell Tower fire. In this article we’ll be looking at recent moves to improve the complaints process for social housing tenants.

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Case Studies

Brent Council’s Approach to Remaining Human While Collecting Rent During Covid-19

6 minute read

Jun 2021

Many people were left struggling to pay their rent during the pandemic. In this case study we’ll look at the work of Brent Council in collecting rent arrears while staying human during the pandemic.

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