The public and volunteers are integral in emergency responses and can fill the gaps in response teams during emergencies. Naomi Phillips, of the Red Cross, outlined how volunteers and the community can help fill these gaps to achieve a human-centred response to crises.
It is important in emergencies to identify vulnerable individuals, as they are often the residents who need the most help. We heard from John Higgins of Tendring District Council about how resident data has been utilised to improve and prepare emergency responses.
The first wave of Covid-19 highlighted the importance of emergency preparedness and the need to improve responses to major incidents. Holly Carter, of Public Health England shared how emergency responders and the public can be best prepared for major incidents and highlighted the importance of using up to date research in planning for emergencies.