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Tackling Stalking Conference 2026: Strengthening Identification, Investigation, and Victim Protection

13th May 2026

Online

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The Counter Fraud in the Public Sector Conference 2026

14th May 2026

Online

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Wellbeing in the Voluntary Sector Conference 2026

20th May 2026

Online

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The Supporting Vulnerable Tenants Conference 2026: Safeguarding Vulnerable Residents in a Changing Housing Landscape

21st May 2026

Online

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The Supporting Disadvantaged Students in Higher Education Conference 2026

9th June 2026

Online

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Videos

Developing a Service User-Informed Approach to Improve Customer Services

21 minute watch

Jun 2023

There were failures in 86% of complaints handled by the housing sector last year. In this video, Adrian Foster, Customer Engagement Manager at Aspire Housing discusses the importance of listening to customers when developing service improvements and customer services in housing associations.

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