Search Results for:

Events
The National Degree Apprenticeships Conference 2024

The National Degree Apprenticeships Conference 2024

Find out more Book Now
The Student Mental Health and Wellbeing Conference 2024

The Student Mental Health and Wellbeing Conference 2024

Find out more Book Now
The Public Rights of Way Conference 2024: Improving and Maintaining Public Paths

The Public Rights of Way Conference 2024: Improving and Maintaining Public Paths

Find out more Book Now
The Special Educational Needs and Disability (SEND) Conference 2024

The Special Educational Needs and Disability (SEND) Conference 2024

Find out more Book Now
The Crisis Mental Health Services Conference 2024

The Crisis Mental Health Services Conference 2024

Find out more Book Now

More Events Available

View All
Insights

Developing a Service User-Informed Approach to Improve Customer Services

There were failures in 86% of complaints handled by the housing sector last year. In this video, Adrian Foster, Customer Engagement Manager at Aspire Housing discusses the importance of listening to customers when developing service improvements and customer services in housing associations.

Keep reading