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Wellbeing in the Voluntary Sector Conference 2026

20th May 2026

Online

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The Supporting Vulnerable Tenants Conference 2026: Safeguarding Vulnerable Residents in a Changing Housing Landscape

21st May 2026

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The Supporting Disadvantaged Students in Higher Education Conference 2026

9th June 2026

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Preventing and Countering Extremism in the UK 2026: Building Strong Communities and Tackling Disinformation

11th June 2026

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The National Pupil Premium Event 2026: Closing the Attainment Gap for Disadvantaged Students

16th June 2026

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Insights

The Social Housing Services Conference 2024

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The Social Housing Health and Safety Conference 2024

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The Social Housing Tenant Engagement Event 2023

Online

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Videos

Developing Tenant Satisfaction Measures to Deliver High-quality Social Housing

19 minute watch

Mar 2023

In 2020, the Charter for Social Housing Whitepaper Residents defined the responsibility of housing associations to provide residents with high standards of customer service. In this video, Angela Holden Deputy Director for Consumer Regulations at the Regulator for Social Housing discusses the role of regulators within social housing and what the tenant satisfaction measures mean for housing associations.

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