0330 058 4285
Employment & HR Local Government Police & Criminal Justice Health & Social Care Education Housing Voluntary Sector Digital & Communications Apprenticeships

Search Results for:

Events
View All
The National Climate Change and Net Zero Conference 2026

The National Climate Change and Net Zero Conference 2026

24th February 2026

Online

Find out more
The UK Building Regulations and Fire Safety Conference 2026

The UK Building Regulations and Fire Safety Conference 2026

25th February 2026

Online

Find out more
Sustaining the UK Social Care Workforce Conference 2026

Sustaining the UK Social Care Workforce Conference 2026

3rd March 2026

Online

Find out more
The Public Sector Estates Conference 2026

The Public Sector Estates Conference 2026

4th March 2026

Online

Find out more

More Events Available

View All
Insights
The Social Housing Services Conference 2024

The Social Housing Services Conference 2024

Online

Find out more
The Social Housing Health and Safety Conference 2024

The Social Housing Health and Safety Conference 2024

Online

Find out more
The Social Housing Tenant Engagement Event 2023

The Social Housing Tenant Engagement Event 2023

Online

Find out more

Videos

Developing Tenant Satisfaction Measures to Deliver High-quality Social Housing

19 minute watch

Mar 2023

In 2020, the Charter for Social Housing Whitepaper Residents defined the responsibility of housing associations to provide residents with high standards of customer service. In this video, Angela Holden Deputy Director for Consumer Regulations at the Regulator for Social Housing discusses the role of regulators within social housing and what the tenant satisfaction measures mean for housing associations.

Keep reading