0330 058 4285
Employment & HR Local Government Police & Criminal Justice Health & Social Care Education Housing Voluntary Sector Digital & Communications Apprenticeships

Search Results for:

Events
View All
Women in Construction Conference 2026: Developing Pathways to Rewarding Careers and Senior Roles

Women in Construction Conference 2026: Developing Pathways to Rewarding Careers and Senior Roles

13th October 2026

Online

Find out more
The Supporting Biodiversity Net Gain in the Planning System Conference 2026

The Supporting Biodiversity Net Gain in the Planning System Conference 2026

5th November 2026

Online

Find out more
The Menopause in the Workplace Conference 2026

The Menopause in the Workplace Conference 2026

10th November 2026

Online

Find out more
Men’s Health in the Workplace Conference 2026

Men’s Health in the Workplace Conference 2026

11th November 2026

Online

Find out more
The Tackling Misogyny Conference 2026: Delivering Effective PSHE Education

The Tackling Misogyny Conference 2026: Delivering Effective PSHE Education

12th November 2026

Online

Find out more

More Events Available

View All
Insights
The Social Housing Services Conference 2024

The Social Housing Services Conference 2024

Online

Find out more
The Social Housing Tenant Engagement Event 2023

The Social Housing Tenant Engagement Event 2023

Online

Find out more

Videos

Implementing Digital Tools to Improve Resident Engagement

18 minute watch

Apr 2023

In 2022, 65% of complaints brought to the Housing Ombudsman were found to have maladministration. In this video, Jane Porter, Chief Operating Officer of Optivo discusses the benefit of digital tools in housing association and how reviewing their complaints services has improved the engagement they have from residents.

Keep reading