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Navigating Menopause In The Workplace 2024

10th October 2024

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The Supporting Disabled People in the Workplace Conference 2024

15th October 2024

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The Supporting Care Leavers Conference 2024

16th October 2024

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The Online Safety Conference 2024: Safeguarding Children in a Digital World

22nd October 2024

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The Tackling Anti-Social Behaviour Conference 2024

22nd October 2024

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Insights

The Social Housing Services Conference 2024

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The Social Housing Tenant Engagement Event 2023

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Videos

Implementing Digital Tools to Improve Resident Engagement

18 minute watch

Apr 2023

In 2022, 65% of complaints brought to the Housing Ombudsman were found to have maladministration. In this video, Jane Porter, Chief Operating Officer of Optivo discusses the benefit of digital tools in housing association and how reviewing their complaints services has improved the engagement they have from residents.

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