The Future of Flood Insurance and Building Long-Term Resilience: Lessons from Flood Re
Jonathan Kassian of Flood Re explores how flood insurance must evolve beyond affordability support and towards practical, property-level resilience before Flood Re’s planned exit in 2039.
Keep readingImproving Access to Primary Healthcare in Prisons: Turning Contact into Better Health
Dr Sunil Lad, Head of Health and Justice at NHS England, explores how primary healthcare in prisons can reduce health inequalities, build trust, improve prevention, and support people beyond custody.
Keep readingBuilding Trust from Within: Fostering a Culture of Care and Confidence in Housing Customer Services
Explore key lessons from John Verge, Chief Executive Officer at Golden Lane Housing, on how culture, colleague engagement and leadership can improve housing customer services.
Keep readingAllyship in Action: Advancing LGBTQ+ Equity in the Workplace Beyond Good Intentions
Alex Matheson, Director of Inclusion at LGBT Foundation, explores practical ways organisations can move from supportive words to measurable action on LGBTQ+ workplace equity.
Keep readingFoundations of Practice for Survivors of Human Trafficking: Building Safety, Trust and Long-Term Recovery
Rachel Witkin’s session at the Tackling Modern Slavery Conference 2026 explored what effective, trauma-informed practice looks like for survivors of human trafficking and modern slavery, from safety and housing to survivor leadership and long-term support.
Keep readingEffective Complaint Management: From Response to Resolution in Housing Customer Services
Explore key lessons from Daniel Klemm of Together Housing Group on how housing providers can improve complaint handling, reduce escalation, and turn resident feedback into better services.
Keep readingResponsible AI for SMEs: Turning Principles into Practical Business Capability
Dr Asieh Hosseini Tabaghdehi’s session from the Government Technology and AI Conference 2026 explored how SMEs can move from AI ambition to responsible, sustainable adoption through strategy, skills, trust, data governance and ecosystem support.
Keep readingBeyond Generations: Addressing Ageism in the Workplace and Building Age-Inclusive Teams
Explore key insights from Tracy Riddell of the Centre for Ageing Better on how employers can challenge ageism, support older workers, and create genuinely age-inclusive workplaces.
Keep readingFrom Awareness to Action: Building AI Skills Across Government
Professor Nisreen Ameen’s session explores how government, employers and training providers can move from informal AI experimentation to structured, responsible and inclusive digital upskilling.
Keep readingPreventing and Relieving Refugee Homelessness: Lessons from BCP Council’s Whole-System Approach
Drawing on insights from Bournemouth, Christchurch and Poole Council, this article explores practical ways local authorities can prevent and relieve refugee homelessness through early intervention, partnership working and sustainable move-on support.
Keep readingPupil Premium in 2026: Creating Inclusive Learning Environments Through Social Mobility, SEND and Fair Access
Charlotte O’Regan from The Sutton Trust explores why inclusive learning environments must consider regional opportunity, SEND, admissions and social mobility when shaping Pupil Premium strategy in 2026.
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