Most people use AI as a one-off tool, repeatedly writing prompts from scratch and receiving inconsistent results. This wastes time, limits productivity and prevents organisations from realising the full value of AI. Without a structured approach, valuable knowledge remains trapped in individual conversations rather than becoming repeatable business capability.
This practical workshop shows you how to design AI Assistants that deliver consistent, high-quality outputs across everyday business tasks. Using ChatGPT, Claude, Microsoft Copilot or similar tools, you’ll build your own AI Assistant during the day and leave with a repeatable framework that can improve productivity, enhance decision-making and support wider team adoption.
For the best learning experience and access to the full range of functionality, a paid or enterprise account is recommended.
Learning Outcomes
- Design an AI Assistant for a real business task.
- Identify high-value opportunities to use AI at work.
- Create more consistent, accurate and reliable AI outputs.
- Apply a repeatable framework across multiple AI platforms.
- Integrate AI Assistants into everyday business workflows.
- Scale successful AI Assistants across teams responsibly.
-
Welcome, Introductions and AI Reality Check
- Introduce the course objectives, agenda and expected outcomes.
- Share current experiences, challenges and expectations of using AI at work.
- Assess individual confidence levels and identify priority business use cases.
-
Foundations of AI Assistants
- Understand what AI Assistants are and how they differ from basic prompting.
- Explore real business examples of AI Assistants in action.
- Identify the characteristics of an effective AI Assistant.
-
Identifying High-Value Use Cases
- Recognise repetitive tasks suitable for AI support.
- Prioritise opportunities that deliver the greatest business value.
- Select a real use case to develop during the workshop.
-
Break
-
AI Assistant Design Blueprint
- Learn a simple framework for designing AI Assistants.
- Define the purpose, knowledge and behaviour of an assistant.
- Plan the structure of your own AI Assistant.
-
Build Session 1
- Create the first version of your AI Assistant.
- Test prompts using real business scenarios.
- Evaluate the quality and consistency of the outputs
-
Lunch
-
Build Session 2: Refinement
- Improve responses through iteration and structured feedback.
- Enhance reliability with clearer instructions and context.
- Optimise your assistant for everyday productivity.
-
Break
-
From Personal Tool to Team Asset
- Explore how AI Assistants can support team-wide consistency.
- Consider governance, quality and responsible AI use.
- Identify opportunities to embed AI into existing workflows.
-
Action Planning and Next Steps
- Produce a practical implementation plan for your role.
- Identify quick wins for immediate application.
- Define actions to continue developing and scaling your AI Assistant.
Who Should Attend?
This course is suitable for senior leaders, managers, team leaders and professionals who want to use Claude more effectively in a business context. It is particularly relevant for those already experimenting with AI who want to move beyond basic prompting and develop more structured, repeatable approaches.
No technical expertise is required, although familiarity with tools such as ChatGPT, Microsoft Copilot or Claude would be helpful.
For more information or to make a booking please call 0330 0947 344
- Public Sector: £550+VAT
- Private Sector : £620+VAT
- Voluntary Sector : £480+VAT
