Managing people is one of the most important responsibilities any manager has – yet many managers find themselves leading people with little formal training or support. In many organisations, particularly smaller businesses or those with lean HR teams, line managers are increasingly responsible for key people decisions and day-to-day management activities. From recruitment and onboarding to communication, absence, performance and employee wellbeing, managers are expected to navigate a wide range of responsibilities while balancing operational pressures and team performance.
This practical course is designed as an introduction to the fundamentals of effective people management for managers without an HR background. Participants will gain a broad understanding of the manager’s role in employing and supporting people, explore the key stages of the employee lifecycle, and build confidence in handling common people situations fairly, consistently and effectively. Through practical examples, discussion and real-world scenarios, the course helps managers understand what good people management looks like, the risks of getting the basics wrong, and when to seek additional support or guidance.
Learning Outcomes:
- o understand the role of managers in effective people management and the employee lifecycle
- To know the key rights, responsibilities and practical considerations involved in employing and managing people
- To understand the core HR processes managers are involved in and how to contribute to them effectively
- To develop confidence in managing common people situations fairly, consistently and professionally
- To understand when issues can be managed locally and when HR or specialist support should be sought
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Welcome and Introductions
- Overview of the day, objectives, and format
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The manager’s role in people management
- What managers need to know about employing people
- Understanding responsibilities, boundaries and when to seek support
- The employee lifecycle – key moments that matter
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Break
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Getting the people basics right
- Recruitment, onboarding and setting expectations
- Communication, motivation and engagement
- Creating fairness, inclusion and positive workplace relationships
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Lunch
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Managing day-to-day people issues
- Attendance, wellbeing and supporting employees
- Handling difficult conversations early
- An introduction to performance, behaviour and workplace concerns
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Break
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Practical people management
- Common mistakes managers make – and how to avoid them
- Using policies and processes effectively
- Building confidence in day-to-day management practice
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Close
- Review of session
- Questions
- Next steps
We are now taking bookings for our wide range of training packages in-house your organisation; we also offer bespoke packages tailored for your organisation.
For more information or to discuss the available option please call 0203 961 5002 or email Info@GovernmentEvents.co.uk
- Public Sector : £550+VAT
- Private Sector : £620+VAT
- Voluntary Sector: £480+VAT
