In May 2022, the Ministry of Justice published a draft Victims Bill for pre-legislative scrutiny, committing to pass and implement a Victims Law. The bill includes measures to amplify victims’ voices and improve support for victims to recover from the impact of crime while strengthening transparency with criminal justice agencies. In order to support victims and drive improvements in victims’ services, robust partnerships across police, the criminal justice system and the voluntary sector must be formed so that practitioners can support victims more effectively. Through sharing and engaging with best practice across the public sector, practitioners can work to support victims of crime and their families.

  • In 2022/23, crimes of violence against the victim were the most likely offences to result in victims not supporting police action, according to the Home Office
  • According to research published by Victim Support in 2022, half of respondents reported an instance of domestic abuse at least twice before appropriate action was taken
  • 12% of respondents said that they didn’t feel appropriate action was ever taken (Victim Support, 2022)
  • 48% of Black and ethnic minority respondents felt that the police treated them differently because of their ethnic background or heritage

Join us at The Victim Services Conference 2024: Sensitively Supporting Victims of Crime to hear the latest policies and initiatives from experts across the public and voluntary sectors in supporting victims of crime. You will hear best practice case studies covering a range of key topics, including supporting victims’ mental health, restorative justice and supporting victims when reporting offences. You will also have the opportunity to network with colleagues from a range of sectors to share common challenges in working in partnership to support victims of crime.

Why Attend:
✓ Hear the latest national updates and funding for supporting victims of crime
✓ Best practice strategies for providing effective wrap-around support to victims and witnesses of criminal activity
✓ Hear exemplary case studies from a range of police forces and charities
✓ Network with speakers and senior colleagues from across the public sector
✓ CPD (gain 8 hours of CPD points towards your yearly quota)


This year’s conference package includes 12-months FREE access to GE Insights, our cross-sector learning resource of case study focused videos, articles, lived experiences and more (RRP £199). Gain unlimited access to our online platform when you purchase your conference ticket.

Key benefits include:

 ✓100s of Exclusive Case Studies – fingertip access to videos and articles covering all key sectors including Police & Criminal Justice, and ALL CPD certified

 ✓Key Sessions from All Our Conferences – gain valuable insights from our past, present, and future events (160+ pa)

 ✓Articles and Interviews – learn from our network of expert speakers and contributors explore further the key discussions from the conferences

 ✓Additional CPD Hours – automatically earn more for everything you watch, read, and hear

 ✓Your Own CPD Dashboard – charts your progress, allows you to add notes, download your activities, and save/print an official CPD certificate

 ✓Personalised Homepage – only see the relevant content you need to save time

 ✓30+ New Uploads Each Month – we’re adding new content every week to ensure you stay engaged and informed all year round.

For more information or to make a booking please call 0330 058 4285

  • Online Registration 

  • Chair’s Opening Remarks 

    Dr Kevin Smith, Lecturer in Investigation, University of Sunderland (CONFIRMED)

  • Keynote: Improving Victim’s Services: The Latest Guidance and Updates

    Tyrone Steele, Interim Legal Director, JUSTICE (CONFIRMED)

  • Questions and Answers

  • Comfort Break 

  • Case Study: Upskilling Staff to Sensitively Engage with and Support Victims of Crime

    • Guidance for adopting a whole-organisation approach to supporting victims of crime sensitively and meeting the standards set in the victims’ code
    • Upskilling staff to create safe spaces for victims of crime and help to address their concerns when engaging with the criminal justice system
    • Supporting frontline practitioners to adopt a trauma-informed approach when engaging with victims of crime to prevent re-traumatisation
    • Helping staff to form effective partnerships to enable victims of crime to engage with services that will help them move forward

    Emma Jones, Assistant Director (Victims Services), Catch22 (CONFIRMED)

  • Case Study: Supporting Victims to Recover and Preventing Long Term Trauma

    Charlotte Hamilton Kay,  Specialist Victim Project Manager, ASB Help (CONFIRMED)

  • Questions and Answers

  • Breakout Networking: Enhancing Partnership Working in Victim Support Services

    Engage in conversations with experts in victim support as you discuss the main challenges you face in working in partnership with external organisations. This will allow you to share your experiences and encourage cross-sector collaboration to find solutions.

  • Lunch Break 

  • Lived Experience: Understanding and Addressing the Challenges that Victims of Crime Face

    • Insights into providing person-centred policies and initiatives in support of victims of crime
    • Guidance for supporting the mental health and wellbeing of victims of crime
    • Sharing key considerations and advice for supporting victims of crime with sensitivity and compassion
    • Identifying support measures that work well during criminal justice proceedings and sharing areas for improvement

    Duncan Craig, Chief Executive Officer, We Are Survivors (CONFIRMED)

  • Case Study: Adopting a Trauma-Informed Approach to Supporting Victims’ Mental Health and Wellbeing

    Helen Race, Training and Partnerships Officer, Survivors’​ Network (CONFIRMED)

  • Questions and Answers

  • Comfort Break

  • Case Study: Identifying and Encouraging Engagement with Restorative Justice in Sexual Offences

    Phil Cawley, Restorative Justice Manager, Lancashire Constabulary (CONFIRMED)

  • Case Study: Best Practice Guidance for Supporting Victims to Move Forward after Experiencing Crime

    • Signposting services that support the recovery of victims following their engagement with the criminal justice system
    • Forming effective partnerships with external stakeholders to create cohesive support systems for victims of crime
    • Supporting victims in appeals processes and protecting their wellbeing after sentencing has occurred

    Matthew Chester, Head of Victim Services, West Mercia Police (CONFIRMED)

  • Questions and Answers

  • Chair’s Closing Remarks

Who Should Attend

Who Should Attend?

Delegates who will have an interest in this event will be leaders and practitioners from across the criminal justice sector.

*This Conference is open to Public, Private and Third Sectors

For more information or to make a booking please call 0330 058 4285


We are now taking bookings for our wide range of sponsorship and exhibition packages; we also offer bespoke packages tailored for your organisation.

Why Sponsor and Exhibit at this event:

✓ Network with key decision makers from across the NHS
✓ Meet your target audience in the sector
✓ Listen and Learn from leading industry experts from across the sector
✓ Opportunity to demonstrate your products or services
✓ Speak alongside industry leading experts
✓ Work with your dedicated account manager to generate the maximum amount of leads

Exhibition and Sponsorship Packages:

Strategic Headline Sponsor:

  • 20-minute speaking slot followed by Q&A
  • 3x2m Exhibition Space (In the Refreshments and Catering room)
  • Pre show marketing email to all registered delegates
  • Post show inclusion on presentation email
  • Branding on Website and Event Guide (Logo and 100 Word Profile)
  • A4 Insert or A4 Chair Drop
  • 5 Delegate Conference Passes
  • 1 Speaker Pass

Key Supporter Package:

  • 20-minute speaking slot followed by Q&A
  • Branding on Website and Event Guide (Logo and 100 Word Profile)
  • A4 Insert or Chair Drop
  • 1 Speaker Pass
  • 2 Delegate Conference Passes

Exhibition Stand:

  • 3x2m Exhibition Space (In the Refreshments and Catering room)
  • Power, Wifi, Table and 2 Chairs (If required)
  • Branding on Website and Event Guide (Logo and 100 Word Profile)
  • 2 Delegate Conference Passes
  • 1 Stand Manager Pass

Insert or Chair Drop:

  • 1 Delegate Conference Pass
  • A4 insert into delegate pack or A4 Chair Drop

For more information or to discuss the available option please call 0203 961 5002 or email Sponsorship@GovernmentEvents.co.uk 

  • Public Sector Rate incl. GE Insights: £449.00+VAT
  • Voluntary Sector Rate incl. GE Insights:: £379.00+VAT
  • Private Sector Rate incl. GE Insights:: £649.00+VAT

Your delegate place at this leading conference gives you access to all of the following including 12-months FREE access to GE Insights, our cross-sector learning resource, and the easiest way for you to prepare for the conference and then stay engaged all year with the ongoing discussions and best practice:

✓ High Level Keynotes

✓ Case Studies Showcasing Best Practice

✓ Panel Discussions

✓ Live Chat and Networking Opportunities

✓ Q&A

✓ 8 Hours of CPD

✓ Speaker Presentations and Videos OnDemand

✓ 12-Months FREE access to GE Insights (RRP £199)

 – 100s of exclusive case study focused videos and articles

 –  CPD Dashboard

 –  Personalised Homepage

 – 30+ new uploads each month