Speaker Presentations: The Social Housing Services Conference 2022, 17th May 2022

Thank you for attending The Social Housing Services Conference 2022.

We hope you found the day informative and interesting. You can download the speaker presentations below. Please bookmark or otherwise save this page so that you are able to return.

Ruhena Ahmed, Deputy Director of Social Housing, Department for Levelling Up, Housing and Communities

Angela Holden, Assistant Director, Consumer Regulation, Regulator of Social Housing

Helen Pettifer, Customer Service Consultant and Trainer

Richard Blakeway, Housing Ombudsman, Housing Ombudsman Service

Su Spence, Chief Executive, Poole Housing Partnership

Mark Walker, Director of Customer Accounts & Lettings, Optivo

Michelle Reynolds, Chief Customer Officer, Clarion Housing Group

Colin Tempest, Director of Technology and Digital Solutions, Believe Housing

Steve Wilson, Housing Director, Birmingham City Council

You can find recordings of the event sessions here: 

Morning Session 1 – Patrick New, Ruhena Ahmed, Angela Holden and Helen Pettifer

Morning Session 2 – Richard Blakeway and Su Spence

Afternoon Session 1 – Mark Walker and Michelle Reynolds

Afternoon Session 2 – Colin Tempest and Steve Wilson