The Patient Engagement and Experience Conference 2021
Thank you for attending The Patient Engagement and Experience Conference 2021.
Recordings of the event will be made available here in the next few days. Please bookmark this page so that you are able to return.
We hope you found the day informative and interesting. You can download the speaker presentations below.
Lesley Goodburn, Senior Improvement Manager Patient Experience, NHS Improvement and NHS England
Chris Day, Director of Engagement, Care Quality Commission
Amarjit Kaur, Head of Patient Experience and Involvement, Buckinghamshire Healthcare NHS Trust
Geoff Brown, Chief Executive, Healthwatch Hertfordshire
Ellie Parker, Deputy Head of Quality Assurance, East London NHS Foundation Trust and Satwinder Kaur, Lead Service User Assessor and QI Coach, East London NHS Foundation Trust
Carol Cooper, Head of Equality, Diversity and Human Rights, Birmingham Community Healthcare Trust
Steve Skinner, Clinical Lead at Step2Change, Lincolnshire Partnership NHS Foundation Trust
Annie Laverty, Chief Experience Officer, Northumbria Healthcare NHS Foundation Trust
Zoe van Willigen, Lead Critical Care Physio, University Hospital Southampton NHS Foundation Trust
You can find recordings of the event sessions here:
Morning Session 1
Morning Session 2
Afternoon Session 1
Afternoon Session 2