Speaker Presentations: Delivering Excellence in Housing Customer Services 2023

Thank you for attending Delivering Excellence in Housing Customer Services 2023.

We hope you found the day informative and interesting. You can download the speaker presentations below. Please bookmark or otherwise save this page so that you are able to return. The recordings of the day’s presentations may take a few hours to be processed ready for viewing.

Derek Streek, Head of Neighbourhoods, VIVID Homes

Adrian Foster, Customer Engagement Manager, Aspire Housing

Annemarie Roberts, Executive Director Customer Experience, Moat

Jeff Skipp, Chief Executive, Ability Housing Association

Matt Cooney, Chief Executive, Community Housing

Fin Smith, Customer Services Director, Clyde Valley Housing Association 

You can find recordings of the event sessions here: 

Morning Session 1

Morning Session 2

Afternoon Session 1

Afternoon Session 2