Regardless of your seniority and level of authority, your effectiveness in influencing and persuading in the workplace is incredibly important and can also be life-changing outside of work. Whether you’re negotiating the best rates from your suppliers or generating buy-in from colleagues to collaborate on your initiative and deliver results on time, this course will equip you with the skills to succeed.

Through interactive and practical exercises, this training course builds on the twin themes of making it easy for people to say yes and hard to say no. You’ll discover ways to structure your meetings to uncover the unspoken expectations of other people which can surface later to trip you up. You’ll learn different influencing styles and get the chance to see how you can improve your style by working through practical models and frameworks while understanding how they apply to your own situations at work.

Training Outcomes

  • Understand the process of persuasion, enabling you to build influence from the start, get people acting on your advice more rapidly and even influence other people on your behalf.
  • Learn how to pre-empt and diffuse objections whilst ensuring that you listen and adapt to others’ concerns
  • Discover your own influencing style and how that helps and hinders you, plus ways to flex and adapt that style to get the results you want
  • Registration
  • Introductions
  • Session 1
    • The influencing skills mix
    • Benchmarking your skills
    • Confidence, Knowledge, Relationship matrix
    • Practical techniques for effective and efficient preparation
  • Break
  • Session 2
    • Communicating with clarity and impact (written and oral)
    • Face-to-face vs video/remote influencing
  • Lunch
  • Session 3
    • Managing nerves for maximum persuasion
    • Optimising your individual influencing/communication techniques
    • Persuasion exercise
    • Feedback and debrief
  • Break
  • Session 4
    • Make it hard to say NO and easy to say YES
    • Identifying and mitigating risk
    • Effectively dealing with objections upfront and in the moment
    • The RATIO technique for dealing with challenge
    • Assertive vs aggressive
    • The value of listening
  • Your Own Action Plan and Trainer’s Summary
  • Close
  • Public Sector Rate: £495.00+VAT
  • Private Sector Rate: £595.00+VAT
  • Voluntary Sector Rate: £445.00+VAT