Improving local debt collection practices in the UK holds the potential to alleviate financial burdens on residents while reducing fiscal losses for local authorities. Supporting vulnerable individuals in managing increasing debt, protecting mental health as part of debt collection and successful partnership working with debt advisory organisations are just some of the challenges debt collection staff face. By continuously updating debt recovery policies, facilitating early intervention and promoting financial resilience, local councils can innovatively pave the way toward more robust, compassionate debt collection.

Join us at The Local Government Debt Recovery Event 2023: Transforming Systems to Recover Debt Efficiently and Fairly to hear the latest updates from leading experts on debt collection, recovery policies and best practice approaches. Hear best practice case studies covering a range of key topics, including early intervention strategies, mental health and wellbeing support, and ethical and fair debt recovery practices. Additionally, you will have the chance to network with senior colleagues in your field, providing you with the opportunity to discuss

Why Attend:

Latest updates on creating effective local debt recovery and management policies

Showcasing case studies that demonstrate best practice in compassionate local debt collection

Network with speakers and senior colleagues in the local government sector

4 Hours’ worth of CPD points to count towards your yearly quota

This is a live event taking place online:

✓ Access a full live event with 8 hours of CPD points from home
✓ Network and connect with colleagues in breakout networking sessions and the meeting hub
✓  Interact with speakers through live Q&A and networking
✓ Review event materials and presentations post-event

For more information or to make a booking please call 0330 058 4285

  • Online Registration

  • Chair’s Opening Remarks

    Jake Hutton, Director of Debt Operations, Christians Against Poverty (CONFIRMED)

  • Keynote: Supporting low-income households: Approaches to Alleviate Debt-Induced Poverty and Propel Affordable Initiatives

    Rachelle Earwaker, Senior Economist, Joseph Rowntree Foundation (CONFIRMED)

  • Keynote: Early Intervention: Strategies for Preventing Debt Escalation to Avoid Rent Arrears

    • Developing proactive strategies for identifying residents at risk of debt escalation to inform early intervention techniques
    • Implementing targeted outreach and support groups for vulnerable residents with rising debt
    • Collaborating with local community stakeholders to identify at-risk individuals and provide wrap-around support to avoid rent arrears
    • Evaluating the effectiveness of early intervention measures on reducing debt losses

    Peter Tutton, Head of Policy, StepChange (CONFIRMED)

  • Case Study: Community-Centric Financial Resilience: The Role of Credit Unions in Local Debt Recovery Strategies

    • Identifying methodologies employed in recognizing individuals facing financial adversities and establishing empathetic communication channels
    • Discretionary payments: developing tailored support programs and debt management solutions
    • Providing financial support for vulnerable households: tips for implementing non-repayable grant systems
    • Sharing financial education and advice with residents to empower individuals with the knowledge and resources to improve their financial circumstances and prevent debt accumulation

    Phil Cole, CEO, Derbyshire Community Bank (CONFIRMED)

  • Questions and Answers 

  • Comfort Break

  • Breakout Networking: Overcoming Challenges in Local Government Debt Collection

  • Keynote: Ensuring Fairness in Debt Enforcement

    David Parkin, Director of Creditors and Government, Enforcement Conduct Board (CONFIRMED)

  • Case Study: Harnessing Ethical Alternatives for Reduced Resident Pressure and Enhanced Financial Resiliency

    • Sharing Joseph Spooner’s contributions towards ethical debt recovery: Alternative strategies beyond bailiff utilisation
    • Campaigns and initiatives for easing resident pressure: Showcasing alternative financial avenues and ethical enforcement measures
    • Recommendations for transitioning towards more compassionate and logical financial options
    • Tools and practices for a balanced and ethical approach to debt management

    Carl Packman, Research and Development Lead, Centre for Responsible Credit (CONFIRMED)

  • Case Study: Building Partnerships: Collaborating Across Local Authorities and organisations

    • Tips for establishing collaborative relationships with debt advice organisations to deliver combined services
    • Tools for successful partnership working between debt advice organisations and local government staff
    • Sharing resources and knowledge with residents to improve individual debt management
    • Guidance on improving access to debt advice services for local communities and those more averse to financial support

    Rachael Walker, Policy and Research Director, Policy in Practice (CONFIRMED)

  • Questions and Answers

  • Chair’s Closing Remarks (10 minutes)

    *programme subject to change without notice

Who Should Attend

Who Should Attend?

Delegates who will have an interest in this event will be professionals from across the local government sector.

*This Conference is open to Public, Private and Third Sectors

For more information or to make a booking please call 0330 058 4285


We are now taking bookings for our wide range of sponsorship and exhibition packages; we also offer bespoke packages tailored for your organisation.

Why Sponsor and Exhibit at this event:

 Network with key decision makers from across the sector
 Meet your target audience
 Listen and Learn from leading experts from across local authorities
 Opportunity to demonstrate your products or services
 Speak alongside industry leading experts
 Work with your dedicated account manager to generate the maximum amount of leads

Exhibition and Sponsorship Packages:

Strategic Headline Sponsor:

  • 20-minute speaking slot followed by Q&A
  • 3x2m Exhibition Space (In the Refreshments and Catering room)
  • Pre show marketing email to all registered delegates
  • Post show inclusion on presentation email
  • Branding on Website and Event Guide (Logo and 100 Word Profile)
  • A4 Insert or A4 Chair Drop
  • 5 Delegate Conference Passes
  • 1 Speaker Pass

Key Supporter Package:

  • 20-minute speaking slot followed by Q&A
  • Branding on Website and Event Guide (Logo and 100 Word Profile)
  • A4 Insert or Chair Drop
  • 1 Speaker Pass
  • 2 Delegate Conference Passes

Exhibition Stand:

  • 3x2m Exhibition Space (In the Refreshments and Catering room)
  • Power, Wifi, Table and 2 Chairs (If required)
  • Branding on Website and Event Guide (Logo and 100 Word Profile)
  • 2 Delegate Conference Passes
  • 1 Stand Manager Pass

Insert or Chair Drop:

  • 1 Delegate Conference Pass
  • A4 insert into delegate pack or A4 Chair Drop

For more information or to discuss your requirements, please contact the team on 0330 0584 285, or sponsorship@governmentevents.co.uk or complete our enquiry form and we will contact you.

  • Public Sector Rate : £260+VAT
  • Voluntary Sector Rate: £260+VAT
  • Private Sector Rate : £425.00+VAT