68% staff in the NHS say their manager works with them, helping them to overcome any problems they face in their role, according to the 2022 NHS Staff Survey.
Scott Deacon is the Clinical Director of Outpatients for University Hospitals Bristol and Weston(UBHW) NHS Foundation Trust, Clinical Director of Bristol Dental Hospital. Within his trust, Scott also plays an active role in customer service where he is helping to develop a customer service program for staff with the Transformation team. This infographic continues the series of contributions Scott has made to GE Insights as part of a How to Lead series, the first infographic discusses Improving Leadership by Listening to Staff.
What is Collective Leadership?
Collective leadership is a type of leadership which distributes and shares leadership power to wherever expertise, capability and motivation sit within organisations. This approach to leadership contrasts with traditional leadership approaches which focus on developing individual capabilities rather than taking some responsibility for the success of the organisation as a while.
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