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Tackling Fraud in the Public Sector 2024

22nd May 2024

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The Social Housing Services Conference 2024

23rd May 2024

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The National Homelessness Event 2024: Working Collaboratively to Improve Homelessness Services

11th June 2024

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The Tackling Anti-Social Behaviour Conference 2024

11th June 2024

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The Corporate Environmental, Social and Governance (ESG) Conference 2024

12th June 2024

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Videos

Developing a Service User-Informed Approach to Improve Customer Services

21 minute watch

Jun 2023

There were failures in 86% of complaints handled by the housing sector last year. In this video, Adrian Foster, Customer Engagement Manager at Aspire Housing discusses the importance of listening to customers when developing service improvements and customer services in housing associations.

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Articles

The Tools Needed to End Veteran Homelessness

4 minute read

Jun 2023

There are many challenges homeless veterans face when accessing services on their journey out of homelessness. Lee Buss-Blair, Director of Operations at Riverside Housing discusses some of these issues and Op Fortitude funding which is in place to help the development and delivery of a centralised referral pathway for homeless veterans.

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Videos

Single Homeless Project: Overcoming Barriers to Supporting Survivors Experiencing Domestic Abuse and Homelessness

32 minute watch

Apr 2023

Domestic abuse both causes and perpetuates homelessness for women. In this video, Lucy Campbell, Head of Multiple Disadvantage at Single Homeless Project, discusses the intersection of domestic abuse with women’s homelessness and other forms of multiple disadvantage experienced by women. She shares research backed strategies for a ‘whole person’ response over siloed commissioning, aiming to counteract women’s experiences of judgement and blame with strength-based approaches.

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Articles

Taking steps towards Ending Veteran Rough Sleeping

5 minute read

Jul 2022

Between 3-6% of homeless people in the UK come from an armed forces background. Lee Buss-Blair, Director of Operations-Care and Support Functions at Riverside homes, he shares with us some of the steps needed to end veteran rough sleeping.

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Articles

The Importance of Having a Gendered Approach to Housing First

6 minute read

Jul 2022

1 in 4 women will experience domestic abuse in her lifetime, and often women experience this alongside homelessness. Louisa Steele, Housing First and Homelessness Project Manager at Standing Together Against Domestic Abuse, shares how the Westminster Violence Against Women and Girls Housing First project are working to deliver tailored support and housing for women.

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