33% of people who are not online find the NHS to be one of the most difficult organisations to interact with. Amy Hearn and Rachel Benn, Digital Inclusion Coordinators at Leeds City Council discuss 100% Digital Leeds and the importance of digital inclusion and how it can be used to reduce healthcare inequalities.
In 2021, adult offenders in the UK had a proven reoffending rate of 24%, according to the Ministry of Justice. In this article, Leeds City Council share the impacts of the 100% Digital Leeds programme on prison leavers and how the programme has helped improve their real-life digital skills.
1.5 million households in the UK do not have internet access. Dr Emma Stone, Director of Evidence and Engagement at the Good Things Foundation discusses the impacts of the digital divide on health inequalities and how local authorities can help relieve the pressure on volunteer organisations with helping individuals have online access.