In an emergency it is important to have civil contingencies, councils need to be prepared to assist those in their borough who are most vulnerable.

Tendring District Council recognised this during the 2014 and 2017 coastal flooding at Jaywick. Jaywick Sands is one of the most deprived areas in England, there are a lot of vulnerable individuals living there. To help these individuals in an emergency like coastal flooding, the council developed a plan to recognise resident needs so they could be provided with assistance.

We heard from John Higgins, Head of IT and Resilience at Tendring Council. He has ‘hands-on’ experience from previous flooding incidents and has worked with a team to develop a reactive approach to emergencies where the most vulnerable can receive the help they need. This approach is led by the district council and is an example of how to implement effective emergency planning to help communities. These plans can also work to ensure the help delivered is a multi-agency approach when needed.

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It is important in emergencies to identify vulnerable individuals, as they are often the residents who need the most help. We heard from John Higgins of Tendring District Council about how resident data has been utilised to improve and prepare emergency responses.

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