Almost 2 million ASB reports went unattended by 34 police forces in England and Wales over 3 years between 2019 and 2021, according to the BBC.

Charlotte Hamilton-Kay is a Specialist Victim Support Manager for ASB Help. She joined the team in 2021 adter working as an ASB practitioner with Derbyshire Victim Services, providing practical and emotional support to victims of ASB.

In this video, Charlotte shares some of the devastating impacts when ASB cases are mismanaged. She emphasises that antisocial behaviour is not a trivial crime and cases need to be taken more seriously to provide victims with the support they need. She summarises service recommendations by highlighting the mistakes made in case management to encourage improvement and be able to recognise excellence when victims are given the support they need.

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Almost 2 million ASB reports went unattended by 34 police forces in England and Wales over 3 years between 2019 and 2021. In this video, ASB Help share some of the devastating impacts of antisocial behaviour case mismanagement to highlight how services can better support victims.

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