Search Results for:

Events

View All

Tackling Fraud in the Public Sector 2024

22nd May 2024

Online

Find out more Book Now

The Social Housing Services Conference 2024

23rd May 2024

Online

Find out more Book Now

The National Homelessness Event 2024: Working Collaboratively to Improve Homelessness Services

11th June 2024

Online

Find out more Book Now

The Tackling Anti-Social Behaviour Conference 2024

11th June 2024

Online

Find out more Book Now

The Corporate Environmental, Social and Governance (ESG) Conference 2024

12th June 2024

Online

Find out more Book Now

More Events Available

View All

Insights

View All

The Safeguarding Refugees and Asylum Seekers Conference 2024

Online

Find out more Book Now

Delivering Excellence in Housing Customer Services 2024

Online

Find out more Book Now

Videos

Developing a Service User-Informed Approach to Improve Customer Services

21 minute watch

Jun 2023

There were failures in 86% of complaints handled by the housing sector last year. In this video, Adrian Foster, Customer Engagement Manager at Aspire Housing discusses the importance of listening to customers when developing service improvements and customer services in housing associations.

Keep reading

Videos

Delivering Effective Antisocial Behaviour Services in Social Housing

23 minute watch

Jun 2023

The police recorded 1 milloin incidents of anti-social behaviour in the year ending December 2022. In this video, Mark Fitton, Community Safety Manager at ForHousing shares how the implementation of triage services and community safety officers has streamlined communications in anti-social behaviour cases and provided better support for service users.

Keep reading

Videos

Working with Residents to Tackle Anti-Social Behaviour and Build Safer Communities

25 minute watch

May 2023

The police recorded 1 million incidents of anti-social behaviour in the year ending December 2022. In this video. Marek Witko, Regional Director of Housing at Clarion Housing discusses the benefits of working with residents to tailor Anti-Social Behaviour policies and create a victim centred approach to addressing incidents.

Keep reading

More Insights Available

View All