Housing & Planning

The Tools Needed to End Veteran Homelessness

There are many challenges homeless veterans face when accessing services on their journey out of homelessness. Lee Buss-Blair, Director of Operations at Riverside Housing discusses some of these issues and Op Fortitude funding which is in place to help the development and delivery of a centralised referral pathway for homeless veterans.

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Reducing Reoffending Rates Through Digital Inclusion

In 2021, adult offenders in the UK had a proven reoffending rate of 24%, according to the Ministry of Justice. In this article, Leeds City Council share the impacts of the 100% Digital Leeds programme on prison leavers and how the programme has helped improve their real-life digital skills.

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Fire Safety Law – A 2022 Update

In April 2021, the Fire Safety Act became law and transformed the regulatory environment of the build environment and fire safety sectors. Dr Nick Williams, Course Leader on the Building Control Surveyor Apprentice Degree and Senior Lecturer at the University of Wolverhampton shares the recent updates to fire safety law in the UK and what these updates mean for building management.

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Improving Customer Service – Campaigns at Golding Homes

In November 2020, the Charter for Social Housing Residents, a social housing white paper, defined the responsibility of housing associations to provide residents with a high standard of customer service. We heard from Annemarie Roberts, Director of Operations, Golding Homes about their Customer centred Service Campaign What about Shirley.

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How Sevenoaks District Council Have Made Greener Investments to Create Self-Sufficient Income

Local authorities have faced several years of funding cuts, with Covid-19 only exacerbating financial pressures further. Peter Fleming, leader of Sevenoaks District Council shared with us how the council has acted on plans developed before the pandemic to improve council revenue to retain the self-sufficiency the council achieved in 2016.

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The Community Trigger: Obstacles to Effective Access and Implementation

Out of 195 councils approached by BBC Panorama, 1 in 5 of them had never held a community trigger. ASB Help provides advice and support to victims of anti-social behaviour in England and Wales. In this article they discuss obstacles to effective access and implementation of the community trigger.

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Discussing Workforce Challenges in the Housing Sector

The housing sector has been struggling with recruiting new talent and retaining its workforce. Lee Buss-Blair Director of Operations at the housing provider Riverside, shared how his organisation are tackling workforce issues.

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The Role of Local Government in Housing Retrofit Programmes

To meet net-zero targets we need to retrofit almost all of the 29 million homes in the UK by 2050 to increase their energy efficiency. Local councils need effective retrofit strategies to help meet these targets. Joanne Wheeler, Senior Manager of Local Policy and Retrofit at UK Green Building Council had some useful insight into what makes a good strategy and how Local Government can play a role in retrofit.

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A Multi-Agency Hub Approach to Community Regeneration

Copeland, a coastal town in Cumbria has reaped the rewards of a multi-agency approach to community regeneration. This article discusses the multi-agency work in Copeland to tackle anti-social behaviour and to make the town a better place to visit.

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Rebuilding the Coastal Tourism Sector and Supporting Local Economies

The pandemic has had a significant impact on the Coastal Tourism sector, with 53% of coastal businesses saying it will be more than a year before their business returns to a profit. This article presents suggestions from the National Coastal Tourism Academy on how to rebuild the coastal tourism industry in response to Covid-19.

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Handling Complaints Promptly and Fairly in Social Housing

There has been a shakeup of the complaints process after the Grenfell Tower fire. In this article we’ll be looking at recent moves to improve the complaints process for social housing tenants.

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How National Planning Processes are Changing

Last year, planning received more mainstream media attention than it had done for some time. This is largely due to the government whitepaper ‘Planning for the Future’. In this article we look at the recent growth in the planning sector and how planning processes are being reformed nationwide.

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