Key topic areas covered include: Communities, Hospital & Urgent Care, Leadership, Systems & Workforce, Mental Health Services, Primary Care, and Social Care & Safeguarding.

Supporting the Mental Wellbeing of Healthcare Workers during the Pandemic

The Covid-19 pandemic has taken an unprecedented toll on our healthcare workers. Consequently, the workforce are struggling with their mental health. This case study examines this and suggests ways to help these workers.

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Learning from Inpatient Deaths to Drive Improvements in Patient Care

Ensuring better patient safety and quality of care is a constant focus for the NHS. This case study explores the impact of mortality review processes in driving better patient safety.

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Using Electronic Data Systems in End-of-Life Care

EPaCCs keep a saved, electronic care plan for the last year of a patient’s life on a purpose-built database. Dr Steve Plenderleith spoke to us about the use of Electronic Palliative Care Coordination Systems and ways that they can improve end of life care in palliative medicine.

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Improving End-of-Life Care for Patients with Learning Disabilities

Louise Jenkins spoke to us about ways of implementing workforce training programmes to improve end of life care for adults with learning disabilities.

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Fulfilling Lives: Supporting People with Multiple Disadvantages

This case study will present the work of Fulfilling Lives Islington and Camden in helping women suffering multiple disadvantages, with a focus on domestic abuse and homelessness.

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NHS Estates: Delivering Sustainable Practice across the Estate

In October 2020, the NHS became the first national healthcare system in the world to commit to a delivering net zero carbon emissions. This case study presents the Green Plan of the Cornwall and The Isles of Scilly Health Care Partnership.

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Providing Inclusive Safeguarding Services for BME Communities

In this case study we’ll look at the work of the Equality & Inclusion Partnership (EQuIP) in providing inclusive safeguarding services for Black and Minority Ethnic (BME) communities in Warwickshire.

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Championing Inclusive Values as Leader: The Muslim Health Collaboration Network ​

It is important to champion inclusive values to break down barriers to success. We look at the challenges Nuzhat Ali has faced as a Muslim woman, and the work of the Muslim Health Collaboration Network.

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Leeds City Council: Local Approaches to Addressing Financial Inclusion

In 2004, Leeds’ economy was booming and showing promising signs of becoming a northern powerhouse. However, there was a significant minority who were not enjoying the economic uplift. In this case study we’ll look at Leeds City Council’s approach to financial inclusion.

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Developing a ‘Decision Resilient’ Workforce

The High Intensity Network are providing training to the emergency services to deal with high-stress situations. This case study explores how the High Intensity Network strive to develop 'decision resilient' workforces.

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Using Technology to Improve Communication Between Health and Social Care Providers 

When implemented effectively, technology can be used in the NHS to improve communication between health and social care providers. This case study looks at the expansion of the East London patient records.

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The NHS App: Harnessing Digital, Data and Technology in Healthcare

The NHS App is transforming the healthcare experience by embracing the latest tech and constantly improving data use. This case study provides an overview of the functions of the app.

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