Key topic areas covered include: Planning & Building Regulations, Private Housing, and Social Housing.

Tackling Anti-social Behaviour to Ensure Safe Communities for Residents

Clarion Housing Group is Britain’s largest social housing landlord, providing a home to over 350,000 people across the country. In this video, Michelle Reynolds, Chief Customer Officer at Clarion Housing, discusses their customer strategy and how they have developed a victim centred approach to support residents with anti-social behaviour reports.

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Collaborating with Former Care Leavers to Inform Support Services

In 2022, 80,850 children and young people in England were recorded to be in the care system. In this video Isabelle Kirkham, care leaver, and Youth Network Member, Become discusses her own experiences of the care system, highlighting how those leaving care need to be included in conversations to improve support systems to ensure children in care get the help they need from authorities.

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Managing Universal Credit Migration Supporting People At Risk of Homelessness

5.7 million people in the UK were claiming Universal Credit in July 2022. Crisis, the homeless charity, is working with Jobcentre Plus and the government to support those migrating to universal credit who are at risk of homelessness. Saskia Neibig, Senior Policy and Parliamentary Affairs Officer at Crisis discusses working in partnership to tailor support for people receiving Universal Credit who are also at risk of homelessness.

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Ensuring a Robust and Well-Regulated Housing Sector

Costs are rising faster than the rate of inflation with construction costs rising by 9.6% in June 2022 alone. In this video, Will Perry, Director of Strategy at the Regulator for Social Housing discusses of impact of inflation on the housing market and the context of investment on their housing stock.

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Improving Anti-Social Behaviour Strategies with Staff Training and Community Safety Notices

The police recorded 1.3 million incidents of anti-social behaviour in the year ending March 2022. In this video, Liz Smith, Head of Anti-Social Behaviour at Stockport Homes shares how training staff and using community safety notices has helped reduce costs and improved the handling of anti-social behaviour cases in their housing association.

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Delivering Estate Maintenance Improvements to Uphold Long-Term Building Safety Standards

In April 2022, the Building Safety Act became law, transforming existing regulations to ensure residential buildings are constructed and maintained safely. In this video Brent O’Halloran, Building Safety Advisor at Clarion Housing shares some of the impacts of the act on the housing sector and the importance of trust between tenants and landlords to deliver effective building safety strategies

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Tailoring Engagement Strategies to Involve a Range of Tenants

In 2020, the Government launched the Charter for Social Housing Residents White Paper. This sets out new expectations for housing associations and local authorities to improve tenant engagement and accountability in the social housing system. In this video, Emma Warwick, Head of Service Neighbourhoods & Housing and Steve Shirra, Business Insight & Quality at Hull City Council share how their council has used the pyramid of engagement model to improve tenant engagement in their social housing stock.

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The Charter for Social Housing Residents: Social Housing Whitepaper

The Charter for Social Housing Residents outlines better protection for social housing residents. The new charter sets out what every tenant should be able to expect from social housing, making sure they are safe, listened to and live in good quality homes.

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Taking steps towards Ending Veteran Rough Sleeping

Between 3-6% of homeless people in the UK come from an armed forces background. Lee Buss-Blair, Director of Operations-Care and Support Functions at Riverside homes, he shares with us some of the steps needed to end veteran rough sleeping.

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Identifying and Working to Support Victims of Cuckooing

Using a Community Safer Grant, Stockport Homes were commissioned to undertake a 16 month pilot project to address the issue of cuckooing in the borough. Liz Smith, Head of Anti-Social Behaviour shares with us how they have supported vulnerable tenants who are victims of cuckooing.

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Fire Safety Law – A 2022 Update

In April 2021, the Fire Safety Act became law and transformed the regulatory environment of the build environment and fire safety sectors. Dr Nick Williams, Course Leader on the Building Control Surveyor Apprentice Degree and Senior Lecturer at the University of Wolverhampton shares the recent updates to fire safety law in the UK and what these updates mean for building management.

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Overcoming Challenges to Design Affordable and Sustainable Social Housing

The Government’s Future Homes and Building Regulations Standard requires all houses built from 2025 to produce 75-80% less carbon emissions than homes delivered under current regulations. We heard from Karen Lythe, Assistant Director of Strategic Housing, and Matthew Clarkson, Design and Construction Services Manager at Doncaster Council about overcoming challenges to deliver the council’s House Build Programme in line with the Future Homes Standard.

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