Improving Outcomes in Children’s Services through Quality Improvement
Children’s services receive one contact every 4.8 seconds, with a 19% increase in referrals between 2008 and 2020. Steve Walker, the director for the Strengthening Families Protecting Children Programme (SFPC) within Leeds City Council, discusses the importance of working with families to improve the lives of children growing up in Leeds. Through a ‘Family Valued’ approach, he highlights the importance of service users to the design of an effective child support model.
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